Digital Service Delivery and Grievance Handling Platform

Empowering Education Through Digital Innovation

Streamlining services and resolving grievances for the Uva Province educational community. Access administrative tools, submit requests, and track progress—all in one place.

Moving Forward, Together

The Ministry of Education, Uva Province, is committed to a "Service First" approach. By digitizing our delivery systems, we are reducing paper trails, eliminating delays, and ensuring that every teacher, student, and administrator has a direct line to the support they need.

Efficiency

Faster processing of administrative requests.

Transparency

Real-time tracking of applications and complaints.

Accessibility

Equal access to services across all zones in the province.

Edu-Link portal on desktop and mobile

Services at Your Fingertips

Teacher Transfers & Postings

Apply for transfers and view vacancy lists digitally.

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Leave Management

Submit leave applications and view approval status.

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Document Requests

Request service letters, salary abstracts, and certification copies.

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School Resources

Digital portals for school-level data entry and resource allocation.

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Service Confirmation

Apply for and manage service confirmation procedures.

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Grade Promotions

Submit and track grade promotion applications.

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Foreign Leave

Apply for foreign leave and monitor approval status.

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Salary Increment

Track salary increment eligibility and approvals.

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Retirement

Manage retirement applications and benefits processing.

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Your Voice Matters

Do you have a concern or a technical hurdle? Our digital grievance system ensures that your issues are heard and addressed by the right authorities within a stipulated timeframe.

1

Submit

Fill out the online form with your details and the nature of the issue.

2

Track

Receive a unique tracking ID to monitor the status of your query.

3

Resolve

Receive a formal response and resolution directly through the portal.

Note: For urgent matters related to student safety or school infrastructure, please use our "Priority Flag" feature within the form.